The Surgery

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The Surgery
illustration of The S

Mount Avenue
Shenfield
CM13 2NL

Tel: Brentwood 0844 477 8706 / 01277 283180
Fax: Brentwood 0870 890 2491

Drs Martin Lissmann, Kannan Athreya, Patrick Ward, Sarah Neill,
Sapna Subhani & Kajan Kanagasabai


Patient Reference Group

We are seeking new and additional patient representatives for our above Group.

The Group meets periodically (2/3 months) to discuss the services offered at the Practice, the performance of the Surgery form the patient viewpoint.

Early in the New Year we shall be running our annual Patient Survey which has been agreed with the Group and the outcome report discussed at these Meetings

If you would like to become a new member, or learn more about what is involved please contact David Walker, Practice Manager on extension 231.


Attention - Care.Data Records Extraction

Confidential information from your medical records can be used by the NHS to improve the services offered so that the best possible care can be provided for everyone. This information, along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice.

If you are happy for your information to be used in this way you do not have to do anything. 

If you have any concerns or wish to prevent this from happening, please speak to the reception staff for further information, ask at reception for a copy of the leaflet "How information about you helps us to provide better care". 

More information can be found here:

www.nhs.uk/caredata

Care Data - Patient Information Leaflet

Care Data Patient F&Q's

 


WELCOME TO THE SURGERY

Background

The Practice has been in existence since 1914, having been founded by Dr Fiddes, and is now housed in purpose-built premises built in 1970 but extended in 1989/90 and again in 1994/95. There are currently six partners at the surgery, three full time (Dr Lissmann, Dr Ward and Dr Kanagasabai) and three part time (Dr Neill, Dr Subhani and Dr Athreya). The Practice provides a range of essential, national and local medical services under the General Medical Services Contract.

The Practice area covers Shenfield and Hutton only. We are not a limited partnership.

Surgery Hours

The Practice core opening hours are:

Monday to Friday 8.00am to 6.30pm
Saturday 8.30 to 12 noon

Extended Hours

Please note that Saturday morning surgeries are restricted to pre-booked GP appointments and pre-booked practice nurse appointments.

Emergency 'Out of Hours' Services

This is provided for our patients via the NHS 111 out-of-hours service and is commissioned by NHS England.

It covers the hours when the surgery is closed, i.e. from 6.30pm each evening until 8.00am on weekdays, all bank holidays and weekends (and during all extended hours including Saturday mornings).

Patients should initially telephone 111 to access this service. The professionals at NHS 111 will be able to discuss your medical needs and direct you to the most appropriate provider. Such advice will include all local options including telephone advice, GP visits etc.

Alternatively, if you telephone the surgery you will be given this option and also transferred to this service with just one call although you will be charged at your usual rate for calls handled in this way.

Access To Surgery

Very limited parking is available at the enclosed side of the surgery only. There are, however, good local parking facilities within Shenfield and we would ask that patients consider using these as an alternative to parking at the Surgery.

PLEASE PARK CONSIDERATELY AT ALL TIMES AND DO NOT PARK IN THE DOCTOR OR STAFF PARKING AREAS. THEY ARE ALWAYS IN REGULAR USE!

We do not accept any responsibility for vehicles in the car park; these are parked entirely at owners' risk. Wheelchair access is via the main entrance. The downstairs patients' toilet has facilities for the disabled and baby-changing facilities.

A lift is available for access to the upstairs consultation rooms.


Practice News and Notices

 DR DINESH DE SILVA

We are pleased to announce that Dr De Silva will be joining the Practice from 1st April as a full time Partner .

 

SURGERY CLOSURE

The Practice is closed for training on the first Tuesday of each month ( except January)  from 1.00pm and re-opens the following day at 8.00am.

Patients should call NHS 111 for all Out Of Hours services  including GP consultation and visits if required.

 

'CONTRACEPTIVE PILL CHECKS'

 These routine six monthly checks,including issue of the prescription, are now carried out by our Practice Nurses instead of the doctors.

A routine Nurse apppointment should be booked in the usual way.

We expect that this change will make it easier for patients to attend for both early and late appointments thereby improving access for this particular service as well as freeing up some GP appointments/time for more involved problems.

Please note that patients who wish to start taking using this option for contraception or are having any  'problems' wth their existing pill should continue to make a GP appointment in the usual way.

 

 

 

 

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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